Quality Assurance and Enhancement in Romanian Research Libraries

Abstract

In the actual context of international competitiveness, but also of international collaboration, research libraries are increasingly interested to develop their role in supporting research and innovation, and the assurance of an effective quality management of library services is more advocated today than ever before.
Quality assurance and enhancement, by means of a wide range of irreproachable information services and collections of publications, but also by assessing the behavior of the stakeholders of research libraries, constitute very important aspects for the prestige of any research institute in Romania.
Research libraries represent one of the pillars for research activities at the highest level and, therefore, quality enhancement of library services is becoming increasingly challenging for the whole academic life. It is necessary to incorporate strategies, in order to permanently respond to education and research& innovation planning at national level.
The study is intended to propose some measures for improving the service quality in research libraries in Romania, by evaluating facilities offered by libraries, according to users’ requests and expectations.
Librarians in research libraries are nowadays also very involved in open access strategy and open science, through a proper data management, as well as in the ethical issues arising from these realities.