Articles

• Libraries Do Make a Difference: Common Principles in Showing the Impact of Different Types of Libraries

  Antti-Pekka Seppänen, Markku Laitinen

  3-11

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• Leveraging Semantic Analysis Technologies to Increase Effectiveness and Efficiency of Access to Information

  Denise Bedford, Karen Gracy

  13-26

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• Ebook Users Speak! Analyzing Comment Boxes from an Ebook Value Survey

  Tina E. Chrzastowski

  27-33

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• Quantitative/Qualitative Analysis of Assessing Student Information Literacy Skills: The Power of Librarian-Faculty Collaborations

  Patricia H. Dawson, Ma Lei Hsieh, Michael T. Carlin

  35-42

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• Total Quality Management in Academic Libraries – Best Practices

  Petra Düren

  43-50

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• Listening to Our Students: Enhancing Library Instruction Through a Qualitative Assessment of Student Feedback

  Susan P. Goodwin, Tina Budzise-Weaver

  51-62

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• A Review of Secondary Literature on Evidence Based Library Management

  Asiye Kakirman Yildiz

  63-72

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• Social Workers in the Library: An Innovative Approach to Address Library Patrons’ Social Service Needs

  Lili Luo, Deborah Estreicher, Peter A. Lee, Cyndy Thomas, Glenn Thomas

  73-82

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• Developing a model for information services based on a librarian-user partnership in medical clinics in Bucharest

  Octavia-Luciana Porumbeanu Madge

  83-88

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• Search Strategies of Library Search Experts

  Kristiina Singer, Georg Singer, Krista Lepik, Ulrich Norbisrath, Pille Pruulmann-Vengerfeldt

  89-97

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