Articles

• International presence of project management in the university curricula in Library and Information Science

  Rosario Arquero Avilés, Silvia Cobo Serrano, Luis Fernando Ramos Simón

  367-375

  • pdf
• “I’m all for libraries”! A study of job satisfaction in Cape Town’s public libraries

  Genevieve Hart

  377-389

  • pdf
• User Satisfaction Surveys in Two Italian University Libraries: Model, Results and Good Practices

  Ilaria Moroni

  391-403

  • pdf
• Significance and Efficiency of “Visiting-Instructor Training Programme”: Opportunities for Sharing Competence of Reference Staff

  Mitsuhiro Oda

  405-413

  • pdf
• Libraries Accessibility Project: Realities and Challenges at 15 Lisbon Municipality Libraries

  Ana Novo, Margarida Fragoso

  415-423

  • pdf
• Focus groups – stimulating and rewarding cooperation between the library and its patrons

  Eva Höglund

  425-431

  • pdf
• Mystery shopping in libraries – are we ready?

  Mihaela Banek Zorica, Tomislav Ivanjko, Sonja Spiranec

  433-442

  • pdf
• PIOP’s museums network and library: Cultural economics

  Elia Vlachou, Chrysa Nikolaou

  443-450

  • pdf
• Web accessibility standards in libraries

  Honorata Zarębska

  451-467

  • pdf
• Benedictine bibliographical history: a study on the Livraria de São Bento - the Old Library of Saint Benedict’s Monastery of São Paulo, Brazil, 16th-18th century

  Andre Vieira de Freitas Araujo

  469-476

  • pdf
• Technical relevance of keyword searches in full text databases

  Erzsébet Tóth, Béla Lóránt Kovács

  477-484

  • pdf
• The quality of services of public media libraries in Warsaw – in youth's view. Research done using the SERVQUAL method

  Magdalena Paul

  485-493

  • pdf
• Institutional Repositories: libraries coming to the help of their institutions

  Naicheng Chang, Alan Hopkinson

  495-501

  • pdf
• An Examination of Health Information Service Provision at Federal Medical Center, Katsina

  Badamasi b. Mohammed, Mudassir a. Abule

  503-508

  • pdf
• Knowledge Production by Librarians In Malaysia For Evidence-Based Librarianship

  Mohd Faizal Hamzah, Ranita Hisham, Ilina Syazwani Binti Musa, Nor Hazidah Awang, Rabiahtul Adauwiyah Binti Abu Hanipah

  509-518

  • pdf
• Measuring Customer Satisfaction – Over Time and in Global Benchmarks

  Nicole Petri, Sabine Graumann

  529-549

  • pdf