NIEMI-GRUNDSTRÖM, Minna.
Customer value as a key concept for enhancing the customer insight in academic libraries.
Qualitative and Quantitative Methods in Libraries, [S.l.], v. 10, n. 4, p. 407-415, jan. 2022.
ISSN 2241-1925.
Available at: <http://78.46.229.148/ojs/index.php/qqml/article/view/545>. Date accessed: 22 dec. 2024.