DÜREN, Petra.
 Total Quality Management in Academic Libraries – Best Practices.
<strong>Qualitative and Quantitative Methods in Libraries</strong>, [S.l.], v. 1, n. 1, p. 43-50, may 2017.
ISSN 2241-1925.
Available at: &lt;<a href="http://78.46.229.148/ojs/index.php/qqml/article/view/42" target="_new">http://78.46.229.148/ojs/index.php/qqml/article/view/42</a>&gt;. Date accessed: 23 dec. 2024.