Melo, L., 		Cruz, C., & 		Sá, I.
(2017).
 New Instruments for Impact Assessment: study of an academic library.
<em>Qualitative And Quantitative Methods In Libraries, 5</em>(1), 251-262.
Retrieved from <a href="http://78.46.229.148/ojs/index.php/qqml/article/view/322" target="_new">http://78.46.229.148/ojs/index.php/qqml/article/view/322</a>