MORONI, Ilaria. User Satisfaction Surveys in Two Italian University Libraries: Model, Results and Good Practices. Qualitative and Quantitative Methods in Libraries, [S.l.], v. 3, n. 2, p. 391-403, may 2017. ISSN 2241-1925. Available at: <http://78.46.229.148/ojs/index.php/qqml/article/view/147>. Date accessed: 22 nov. 2024.