MORONI, Ilaria.
 User Satisfaction Surveys in Two Italian University Libraries: Model, Results and Good Practices.
<strong>Qualitative and Quantitative Methods in Libraries</strong>, [S.l.], v. 3, n. 2, p. 391-403, may 2017.
ISSN 2241-1925.
Available at: &lt;<a href="http://78.46.229.148/ojs/index.php/qqml/article/view/147" target="_new">http://78.46.229.148/ojs/index.php/qqml/article/view/147</a>&gt;. Date accessed: 23 dec. 2024.