Kim, Giyeong, 		Kwon, Nahyun, 		Yu, Soyoung, AND 		Choi, Yoonhee.
"An Integrated Analysis of Quantitative and Qualitative Data for Identifying Factors in Information Services: A Working Paper" <em>Qualitative and Quantitative Methods in Libraries</em> [Online], Volume 2 Number 4 (18 May 2017)